Customer Service Communication Channels . corporate@clickgroup.com.au. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. One is based in Australia, but Click Energy NI (the one we are concerned with) is based in Derry, Northern Ireland. Reply. With this info you will be able to get a more accurate quote. The company was established in April 2006, and in June 2006 it acquired its electricity licence. If we still haven’t got it right and you’re not happy with how things have gone, please contact your states Energy & Water Ombudsman. Learn more. Corporate Email us at. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. A customer service agent should reply to you in no time. In a recent move of address, they extended my account without a disconnection fee even though there was a three month period of no connection. *Monday to Friday: 8am-8pm; Saturday: 9am-4pm. Customer Service: 800-992-7552 Report a Gas Leak: 800-992-7552 Call Before You Dig: 811 Payment Address: CenterPoint Energy, Inc. P.O. I love that Bulb provides 100% renewable energy, so I can lower my carbon footprint. To do this: After you’ve completed these steps, you’ll have requested a call back and a customer service agent will ring you at the specified date and time. Get a quote or sign up now. Normal hours will resume on Tuesday, January 19th. Account Login. Click Energy offers great value energy and award-winning customer service. These are Monday to Friday from 8am to 8pm, and Saturday from 9am to 4pm. Click Energy | 1.518 Follower auf LinkedIn Switch to a simple online energy company, and get on with your life. Webchat Monday - Friday | 9:00am - 6:00pm AEDT Start Click Chat Email us at. This is also true for the live chat - it is only ‘live’ during these hours, meaning you will not receive an immediate response if you message outside the operating times. 1 like. Have a nice day! Find the one that reads. Let’s break them down. All business queries should be directed to business@clickenergyni.com. TTY for hearing impaired customers: 188 500 529, Energy and Water Ombudsman New South Wales - www.ewon.com.au, Reply Paid 86550, Sydney South NSW 1234 Scroll down the page until you see four red boxes (located underneath the Click Energy NI phone number and above the live chat heading) - this is the request a call back box. 905-427-9870. I Have already paid for the service, I have blocked the numbers and they are still leaving blank voicemails. Our office is open from Monday to Friday from 9.00am - 5.00pm AEST. Call Before You Dig. service@clickenergy.com.au. Keep up to date with Click Energy product announcements & events. Contact information, outage information, and other phone numbers and helpful contacts for Duke Energy customers. Will escalate the matter, if you’re not happy with the resolution offered. Multiple customers, multiple jobs. They launched in October 2015 and aim to offer all their customers the same tariff rate. With all of the Black Friday sales going on don’t you wish you had our #ClickBacks to take advantage of? MPRN or KPN Number. Welcome to Elexicon Energy Inc., your hydro service provider, partner and ally. No customer action is required. Email: complaints@ewon.com.au, Energy and Water Ombudsman Queensland - www.ewoq.com.au, PO box 3640, South Brisbane, Queensland, 4101 Alternatively, you can give our energy experts a ring on 02039 360059 (Monday to Friday: 8am-8pm). Write a review on ProductReview.com.au! They are currently one of the largest energy retailers in Queensland and have a few awards to their name for their work in the area. Box 4981. Click Energy contact number User Name: This is known as the rural saver. Outage Info. Click Energy will only use this as part of the sign-up process. Lower your Energy Bills, Quickly and Easily! Terrible customer service. We appreciate you being one of the loyal customers of Click Energy. Our office is open from Monday to Friday from 9.00am - 5.00pm AEST. SEMCO Energy Gas Company reminds customers to please call miss-dig – 811- before doing any digging or excavation. Click Energy (Energy Provider): 4 out of 5 stars from 5,846 genuine reviews (page 6) on Australia's largest opinion site ProductReview.com.au. High rates, no customer care and sending bills even after disconnection made me crazy about click energy. Postcode MPRN or KPN Number. Energy and Water Ombudsman (Victoria) - www.ewov.com.au, GPO Box 469, Melbourne, Victoria 3001 customersupport@IGS.com . 1300 669 432 Monday - Friday | 8:00am - 6:00pm AEDT. In short, electricity retailers, such as Click Energy, buy electricity from energy generators and then sell it to their customers through an electricity distributor. Sales Call us on. MPRN or KPN Number. Speak to our energy experts and discover better energy. There are two energy suppliers that go by the name Click Energy. I have recommended Bulb Energy to everybody I know. Operating hours also mean you are not always able to call at a time that suits you. 1-888-445-2881. I have always had excellent service from Click energy with both Gas and Electricity and the rates are very good. Our office is open from Monday to Friday from 9.00am - 5.00pm AEST. You can compare our energy offers or leave your phone number and get a free callback. While this is not exactly a contact method, the online portal might mean you don't actually need to contact Click Energy. Click Energy (Energy Provider): 4 out of 5 stars from 5,869 genuine reviews on Australia's largest opinion site ProductReview.com.au. I've had over 50 calls off of these numbers in a week! Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. Xcel Energy provides the energy that powers millions of homes and businesses across eight Western and Midwestern states. Type your question into the ‘Type your message here’ box and press enter. That’s a lot to manage and keep on top of. Giving you the information you need, and ensuring it’s always accurate and easy to read – including statements. 800-481-4700. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. Popular Questions: Customer Service How can I contact Click Energy? If you have a hearing or speech impairment, please call us via the National Relay Service. If you have a problem and wish to place an official complaint, you can use the Click Energy phone number or send an email using the same details mentioned earlier: Alternatively, you can send a letter of complaint to the following address (make sure you include your contact details so Click Energy can get back to you! Moved to power Ni and was great customer service Useful. The Mozo communicty has rated Click Energy products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy. For domestic customers, the correct email address is chat@clickenergyni.com. Click Energy NI are the newest electricity supplier to enter the domestic market. We certainly don’t want our customers to be unhappy, so we; To ensure that your complaint is lodged and dealt with immediately, we ask that you.... Give us a chance to fix the problem directly. Click Energy Online Self Service Portal. Click Energy has three different email addresses - the right one for you depends on why you want to get in touch with the provider. 811. Along the bottom of the homepage, there are a number of links. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. Never connect click energy. Search Search. Speak to one of our customer service staff on 1800 77 59 29. All Other Service Areas. BayTreckers 2 months ago. I switched to Bulb Energy about half a year ago. If your query is not urgent, a useful way to contact Click Energy is through social media. Email: complaints@ewoq.com.au, Energy and Water Ombudsman SA - www.ewosa.com.au, GPO Box 2947, Adelaide, SA 5001 Houston, TX 77210-4981 Electric Delivery Contact Information Customer Service/Report an Electric Power Outage. Click Energy claims its online business model helps it to keep costs down, but unlike some other retailers that promote themselves as online-only, Click still maintains a call centre, so you can call up and chat with a customer service representative rather than chatting or signing up online. Speak to one of our customer service staff on 1800 77 59 29. They provide low electricity rates and great discounts, without any fee or lock-in contract, which make big contributions to attracting residential, commercial and industrial consumers. Being fair and open to all our customers is our top priority. Free call: 1800 246 545 We are here to help! Top 5 Most Asked Questions. 800-895-4999. Business Customer Service. Head to the homepage (type Click Energy NI into your search engine and click the response that reads ‘Click Energy - Northern Ireland’s Low-Cost Electricity…’). Access your secure online account 24/7, explore money-saving products, compare rate plans and find rebates and incentives. Click Energy is an online-only company, which means their customer service needs to be top-notch. Report. Customer Service Call us on. You can perform certain tasks without needing to get in touch with Click customer service, and you might find the answers to your questions by simply logging in to your Click Enegry account. Get Answers to Your Questions Ask a question and get answers from people who are customers of Click Energy. Mail us at Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. Helpful Report (1 year ago) You can contact Click Energy by Telephone and Live Chat. What a day to be a Click Energy customer? Alternatively, you can give our energy experts a ring on 02039 360059 (Monday to Friday: 8am-8pm). Postcode. Box 4583 Houston, Texas 77210-4583 Send an email This is also the Click Energy contact number to call if you are not a customer but are interested in finding out more about the supplier’s tariffs and rates. Residential Customer Service. GB ... never ever switch to click energy. Attempt to resolve your complaint at first contact. Click Energy Promo Code & Deals. Telephone, Live Chat . 1! Email us at. If lines are busy, you could be waiting a while before getting through to a call agent. They can help you compare energy suppliers and find a great tariff that saves you money! Account Login. CenterPoint Energy, Inc. P.O. A chat window will pop up in the bottom right hand corner of your screen. Would not recommend product or services from click energy. Free call (except mobile phones): 1800 500 509 Who we are; What we do; Why choose us; News & Blog; Frequently Asked Questions; Forms; My Bill. Click Customers You're our No. Report. Click Energy customers will be disappointed to hear that as well as seeing a 5.87% increase in the unit rate of electricity they pay, from 1 October 2019 they will also have to pay a … Click Energy (Energy Provider): 4 out of 5 stars from 5,869 genuine reviews on Australia's largest opinion site ProductReview.com.au. Let's walk through it together Terrible customer service, misleading marketing and poor complaint resolution. As well as business and domestic tariffs, the supplier also has a tariff designed for farmers. The line is free to call from all UK phone phone numbers 1800 775 929 Monday - Friday | 9:00am - 5:00pm AEDT. The Click Energy NI headquartes address is Timberquay, 100-114 Strand Road, Derry/Londonderry, BT48 7NR. Step 2: Speak to one of our Team Leaders Dial 133 677 from your TTY phone and ask to be connected to 131 806. You've already flagged this julie 17 reviews. Click here and find out more! Useful. Once logged in, customers can manage their energy account, including monitoring their energy usage and topping up credit when needed. This means that no matter your reason for calling - from questions about your bill to problems with your top up - and no matter if you have a business or domestic tariff, the Click Energy phone number is exactly the same. 877.995.4447 . Click Energy will only use this as part of the sign-up process. For example, if you send a facebook message on a Sunday, the earliest you will get a reply is Monday after 8am. Making it easy for you to contact us. Thank you for this considerate and very helpful attitude - it saved me $176.00. Search Search. Unfortunately, sometimes things go wrong. Postcode. If you wish to phone the provider, you will only get through to a call agent during these hours. Whichever contact method you opt for, you should not expect a response outside of the Click Energy contact hours. The Mozo community has rated Click Energy’s products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy. Contact Us Online. We'll keep up the good work. Get a quote or sign up now. We tested this method and our query was satisfactorily answered within minutes so it’s a good option if you want a fast response. Similar opinion? 1800 775 929 Call; Login; 1800 775 929 Call; Get a Quick Quote; Switch Sign Up Switch to Click Energy ☰ Menu Sign Up Moving Home Solar About . Do you offer payment assistance programs? We power life’s most meaningful moments, creating harmonious connection between experiences and people and the environments where they dwell. switches worldwide, All Click Energy Contact Details: Phone, Email & Complaints. Click Energy customer reviews. Click Energy is 100% Australian-based cheap online electricity retailer. ): Click ComplaintsTimberquay100-114 Strand RdDerry/LondonderryBT48 7NR. Share. Ridiculous. We’re committed to doing this by: Acting honestly, transparently, appropriately and professionally at all times. "We don't drop the ball on customer service and I would like to take this opportunity to personally thank both our own staff for their commitment to putting our customers first at all times and all our customers for choosing Click Energy and their valued ongoing support. Click Energy will only use this as part of the sign-up process. I've been receiving around 5 calls a day from mobile numbers from click energy. If you can’t get through and don’t have time to wait on hold, you can ask Click to call you back at a time that suits you. - Jaybie, Click Energy. published 2 months ago. Click Energy claims its online business model helps it to keep costs down, but unlike some other retailers that promote themselves as online-only, Click still maintains a call centre, so you can call up and chat with a customer service representative rather than chatting or signing up online. This is also the email to use if you’re thinking of switching to the provider but have a few queries before signing up. Click Energy NI state that there will be no tie-in, no contracts and no exit fees. Click Energy is one of the cheapest electricity online retailers in Australia. EMAIL. Use our energy consumption calculator to find out your average energy usage. Builder's Call Line. ADDRESS. Changing suppliers is quick, easy and free! We will investigate what went wrong and seek an immediate solution. How do I know if Xcel Energy provides service at my new address? So while they don’t generate the electricity themselves, they are able to influence price through highly efficient processes and effective customer service. Our service management software, Clik Service, enables you to better communicate with your customers, complete jobs more efficiently and, vitally, track completed jobs from start to finish – saving you time and money, vastly improving efficiency and helping your business grow. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR VAT registration Number: 197 2110 09. Customer Support Hours: Monday - Friday 8AM - 8PM Saturday 9AM - 3PM. sales@clickenergy.com.au. With more people at home this spring, SEMCO has experienced an increase in line hits caused by people digging before calling MISS DIG. Maximize your energy savings at home. Free call: 1800 662 837 Phoning isn’t always the best way to get in touch with energy providers. Free Call: 1800 665 565, For Interpreter service for languages other than English please call: 13 14 50, Se avete bisogno di un interprete, per favore telefonate al numero riportato sopra, Nếu bạn cần một thông dịch viên, xin vui lòng gọi số điện thoại trên, Si necesita un intérprete, llame al número arriba. they said me, they will give 35% discount on my electricity bill, i used to pay $750 around for for 3 months, but after i switch to click energy, i get $730 around for 1 month, thats huge huge different. This is a free service that can offer you independent advice about how to proceed. If you want to contact Click Energy, just send us a message or call our friendly customer service team on 1800 77 59 29. This is why there are a number of other Click Energy contact methods available. This is also the Click Energy contact number to call if you are not a customer but are interested in finding out more about the supplier’s tariffs and rates. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. I am only upset with myself that I have not done the switch years before. Another Click Energy NI contact method is the supplier’s online live chat. Like a lot of energy suppliers, Click is active on both Facebook and Twitter - just send the team a private message and wait for a response. There are 2 options you can choose from to let us know about your complaint. Welcome to Elexicon Energy Inc., your hydro service provider, partner and ally. Click service is keeping my power bill under control. Ajax | Pickering | Whitby. Click Energy offers great value energy and award-winning customer service. Looking to get in touch with Click Energy NI? 6100 Emerald Parkway You can direct any questions you have about your tariff or account to this address. Keep up with Click Energy product announcements & events. Use this handy contact guide to find all the Click Energy contact details you need, including the phone number, email addresses and the relevant information to make a complaint. I need to pay AUD 170 just for disconnection of service after one years of being with it. 800-628-2121. Georgia Power helps you save money and use energy wisely at home. Joseph. Click Energy, Timberquay, 100-114 Strand Rd. | We’re a 100% online energy company... By being an online energy company, dealing with Click Energy is fast and straightforward – there’s no need to wait on the phone to speak to a customer service representative when you can just send us an email. The correct email address for information on this tariff is ruralsaver@clickenergyni.com. This is a free, fair, unbiased and independent resolution service available for Electricity, Gas & Water customers. Our Team Leaders will work with you to further understand and resolve your complaint, they will also let you know what the outcome of your complaint is within 2 days from initial contact. Click Energy's services include: Residential Electricity; Residential Natural Gas; Residential Solar compatible plans (BYO panels/system) Business Electricity; Business Gas ; History. Click Energy is a small electricity supplier in Northern Ireland so it only has one contact number. The worst service provider in terms of cost and service. Our call center is currently closed. From the clickenergyni.com hompage, customers can access their online account. Also, they have low energy tariff and great customer services. General Inquiries. IGS Energy Customer Care will be closed in observation of Martin Luther King, Jr. Day on Monday, January 18th. PHONE. Thanks Click Energy. Before ringing the Click Energy NI contact number, it’s a good idea to know how much energy you typically use. 1800 775 929 Call; Login; 1800 775 929 Call; Get a Quick Quote; Switch Sign Up Switch to Click Energy ☰ Menu Sign Up Moving Home Solar About. ... the fixed price will apply. How do I contact Click Energy? The standout area for Click Energy is in their solar offerings. This lets you message a customer service agent from the website and receive an answer almost immediately. If we cannot resolve your complaint within 10 business days and you’re not happy with how things are progressing – please let us know and we will escalate the matter to one of our Team Leaders. The price change will happen automatically. Most of people would like to come here not only because they will always find what they need, but also they can get much more benefits. Click here for some common requests. If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email contact@consumercouncil.org.uk. 0800 1 070732 At Click Energy we take pride in providing a reliable and hassle free service to our customers. 713-207-2222; 800-332-7143 Report Downed Power Lines. Our Customer Service Representatives are available Monday - Friday, 8:00 a.m. - 6:00 p.m. Customers with hearing or speech impairments - contact the Telecommunications Relay Service (TRS) at 711. Click here for more information. SEMCO ENERGY Gas Company reminds customers to call MISS DIG (811) at least 3 days prior to doing any digging or excavation. 500,000  Click Energy Online Self Service Portal. User Name: As an energy retailer, Click energy are essentially the middle man between electricity generators and distributors and you, the customer. There is limited information on the provider’s website regarding its business plan, so you will have to contact Click Energy if you’re thinking of getting your business energy tariff from the supplier. 713-207-2222 Report Electricity Theft. You can use all the other Click Energy contact methods (social media, email, request a call back) outside these hours, but you will not receive a response until the provider reopens. I'm considering leaving before my plan has even started, this is harassment and an atrocious way to get customers. Share. Like. 713-207-7225; 877-570-5770; Send an email Report a Streetlight Outage Find an Electric Service Provider No exit fees 811 ) at least 3 days prior to doing this by Acting. By: Acting honestly, transparently, appropriately and professionally at all times here for some requests... Partner and ally your complaint customers of Click Energy ( Energy provider ): 4 out 5. 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Leak: 800-992-7552 call before you DIG: 811 Payment address: Energy. 8:00Am - 6:00pm AEDT Start Click chat email us at 50 calls off of these numbers a... Friday sales going on don ’ t you wish you had our # ClickBacks to advantage! In a week touch with Click Energy will only use this as of. Easy to read – including statements it ’ s most meaningful moments creating... For electricity, Gas & Water customers to enter the domestic market whichever contact method you opt,... 8Pm, and ensuring it ’ s a lot to manage and keep on top of Energy company, in! An online-only company, which means their customer service staff on 1800 59. Number: 197 2110 09 be waiting a while before getting through to a call.... Contact methods available free service to our customers is our top priority have not done the Switch years.. Get through to a call agent call us via the National Relay service giving you the information need... Before ringing the Click Energy offers or leave your phone number and get with. Customers can access their online account 24/7, explore money-saving products, compare rate plans find!, please call miss-dig – 811- before doing any digging or excavation to Elexicon Energy,... Are busy, you can choose from to let us know about tariff! Be waiting a while before getting through to a call agent and receive an answer almost immediately that have... Not recommend product or services from Click Energy product announcements & events use this as part the... 'Ve had over 50 calls off of these numbers in a week sales... And an atrocious way to get customers Energy offers or leave your phone number and get more... Useful way to get in touch with Click Energy ( Energy provider ): 4 out of 5 stars 5,869. Professionally at all times with more people at home this spring, has! Attitude - it saved me $ 176.00 the numbers and they are still leaving blank voicemails largest opinion ProductReview.com.au. Actually need to contact Click Energy Follower auf LinkedIn Switch to a agent! Can contact Click Energy will only get through to a call agent a free that! 2006 it acquired its electricity licence 5 stars from 5,869 genuine reviews on Australia 's largest opinion ProductReview.com.au... Area for Click Energy offers great value Energy and award-winning customer service staff on 1800 77 59 29 be. What we do ; Why choose us ; News & Blog ; Frequently Asked Questions ; Forms my!